A Front Desk Agent is the primary point of greeting for guests at a resort. They are responsible for delivering excellent customer support, managing check-ins and check-outs, and addressing guest issues. Additionally, they often carry out tasks such as answering phone calls, booking rooms, and providing details about the accommodation and its amen
A Receptionist is the first point of interaction for guests at a resort. They are responsible for providing excellent customer support, managing check-ins and check-outs, and tackling guest concerns. Furthermore, they often conduct tasks such as taking phone calls, reserving rooms, and providing facts about the hotel and its facilities. Service S
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